Refund policy

Refund & Return Policy – Zero Harm

Due to the nature of edible products, returns are strictly limited.

Returns are only accepted if:

• The product was damaged during delivery

• The wrong item was delivered

• The item is unused, unopened, and in original packaging

• You contact us within 24–48 hours of delivery

📩 Claims must include clear photos/videos as proof.

Not Eligible for Return

• Opened, used, or tampered products

• Sale or discounted items

• Change of mind

For hygiene and safety reasons, we cannot accept opened edible products.

Shipping

Shipping charges are non-refundable unless we delivered a damaged or wrong item.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order at:
zeroharm.pk@gmail.com